Privacy policy
Clarke & Clarke respects your privacy and is committed to handling personal information in accordance with the Privacy Act 2020.
This Privacy Policy explains how we collect, use, store, and disclose personal information through our website and related communications.
1. Who we are
This website is operated by Clarke & Clarke.
If you have a privacy-related question or request, you can contact us at:
Email: admin@clarkeandclarke.co.nz
2. What information we may collect
We may collect personal information that you choose to provide to us, including:
- your name
- your email address
- your phone number
- your business name
- any information you include in an enquiry, message, or form submission
We may also collect some non-personal or technical information through our website, such as:
- IP address
- browser type
- device type
- pages visited
- general website usage information
3. How we collect information
We may collect information when you:
- submit an enquiry through our website
- contact us by email or phone
- book a call, consultation, or meeting
- interact with our website
Some information may also be collected automatically through cookies, analytics tools, and similar website technologies.
4. Why we collect and use information
We may collect and use personal information to:
- respond to enquiries
- communicate with prospective or existing clients
- provide and improve our services
- manage our website and business operations
- understand how our website is used
- measure the effectiveness of our marketing
- protect our legal rights and legitimate business interests
- comply with legal obligations
5. Cookies, analytics, and advertising
Our website may use cookies and similar technologies to support website functionality, understand website traffic, and measure marketing performance.
We may use third-party tools such as website analytics and advertising platforms. These tools may collect information about your use of our website and online interactions over time.
You can usually control cookies through your browser settings. Disabling cookies may affect how some parts of the website function.
6. Disclosure of personal information
We do not sell personal information.
We may disclose personal information to third parties where reasonably necessary for the purposes described in this policy, including to:
service providers who help us operate our website or business systems
professional advisers
advertising, analytics, hosting, or technology providers
regulators, courts, or other authorities where required or permitted by law
7. Overseas disclosure and third-party platforms
Some of the third-party services we use may store or process information outside New Zealand.
Where we disclose personal information outside New Zealand, we will take steps required by applicable New Zealand privacy law.
8. Storage and security
We take reasonable steps to protect personal information from loss, unauthorised access, use, disclosure, or misuse.
However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.
9. Retention
We keep personal information only for as long as it is reasonably needed for the purposes for which it was collected, or as otherwise required or permitted by law.
10. Access and correction
You may request access to personal information we hold about you, and you may request correction of that information.
If you would like to make a privacy request, please contact us using the details above. We may need to verify your identity before responding.
11. Links to other websites
Our website may contain links to other websites. We are not responsible for the content or privacy practices of those third-party websites.
12. Changes to this policy
We may update this Privacy Policy from time to time by publishing an updated version on this page.
13. Contact us
If you have any questions about this Privacy Policy or want to make a privacy request, please contact us at:
Clarke & Clarke
Email: admin@clarkeandclarke.co.nz
